Privacy Policy

 A privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, processes, and manages the data of its visitors and customers. It usually also includes a statement regarding the website’s commitment to protecting its visitors’ or customers’ privacy, and an explanation about the different mechanisms the website is implementing in order to protect privacy. 

Different jurisdictions have different legal obligations of what must be included in a Privacy Policy. You are responsible to make sure you are following the relevant legislation to your activities and location. 

Privacy Policy

Effective Date: January 25th 2025 
Company Name:  HOME MANAGER FLEET LLC

Company Name / App Name : HOME MANAGER FLEET 

At [ HOME MANAGER FLEET LLC ] (“we,” “our,” or “us”), your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our childcare services platform (the “App”).

1. Information We Collect

We may collect the following types of information:

Personal Information:

• Full name, email address, phone number

• Home address and location data

• Payment and billing information

• Government-issued identification (for verification, where applicable)

Child & Family Information:

• Names, ages, and care requirements of children

• Emergency contacts and medical notes (if provided)

Care Provider Information:

• Background check information

• Work history, certifications, references, and verification documents

Usage Data:

• Device information, IP address, browser type

• App activity, preferences, and interactions

2. How We Use Your Information

We use your information to:

• Provide, operate, and improve our services

• Match families with qualified caregivers

• Process payments, memberships, and bookings

• Facilitate emergency and last-minute service requests

• Communicate service updates and support requests

• Maintain safety, security, and fraud prevention

• Comply with legal obligations

3. VIP Membership Data

Users enrolled in our VIP Membership program may provide additional information related to service preferences, priority booking needs, and backup care requirements. This information is used to:

• Provide priority access to caregivers

• Facilitate expedited and emergency bookings

• Customize and enhance user experience

VIP member data is handled with the same level of security and confidentiality as all user data and is not sold or shared outside of service-related purposes.

4. Nanny & Care Provider Verification

To maintain a high standard of safety and trust, we collect and process information necessary to verify caregivers, which may include:

• Identity verification documents

• Background checks and screening results

• Certifications, licenses, and employment history

This information may be shared with trusted third-party verification and background check providers. By using the App as a caregiver, you consent to these verification processes.

5. Emergency Booking & Urgent Services

When users request emergency or last-minute childcare services, we may collect and process additional information necessary to fulfill these requests quickly, including:

• Real-time location data

• Immediate contact information

• Time-sensitive household or care instructions

This information is used strictly for service fulfillment and safety purposes and is handled with heightened priority and discretion.

6. Sharing of Information

We may share your information with:

• Care providers and families for service fulfillment

• Third-party service providers (payment processors, verification services, etc.)

• Emergency contacts, if necessary for safety purposes

• Legal authorities if required by law

We do not sell your personal information.

7. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your location, you may have the right to:

• Access, update, or delete your personal information

• Request a copy of your data

• Opt out of certain communications

To exercise your rights, contact us at: PROFESSIONAL@HOMEMANAGERFLEET.COM

9. Children’s Privacy

Our App is intended for use by adults. We collect information about children only as provided by parents or legal guardians for the purpose of delivering childcare services.

10. Third-Party Services

Our App may contain links to third-party services. We are not responsible for the privacy practices of those external platforms.

11. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted within the App with a revised effective date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
HOME MANAGER FLEET 
PROFESSIONAL@HOMEMANAGERFLEET.COM
480-299-6558

Acknowledgment

By using our App, you agree to the terms of this Privacy Policy.